Refund policy

Refunds & Returns Policy

Last Updated: 30/05/2026

Thank you for shopping with us. We are committed to providing high-quality digital products and excellent customer service.

Digital Products

All products sold through our store are digital downloads and are delivered electronically. No physical items will be shipped.

Due to the nature of digital products, all sales are generally considered final once the product has been downloaded, accessed, or delivered.

Refund Eligibility

We may offer a refund under the following circumstances:

• You purchased the same product more than once by mistake.
• You were charged incorrectly due to a technical error.
• You are unable to access or download the product due to a fault on our end.
• The product received is significantly different from the description provided on the product page.

Refund requests must be submitted within 14 days of purchase.

How to Request a Refund

To request a refund, please contact us at:

Email: pdfguidesunlimited@gmail.com

Please include:

• Your full name
• Order number
• Date of purchase
• Reason for the refund request

We aim to respond to all refund requests within 3 business days.